While no work experience is necessary, basic math and customer service skills are essential. Entry-level employees who have been with the company for a few years are actively encouraged to take on this role.
This is an excellent opportunity to gain new skills that can be used to advance further within the company. Assistant managers are responsible for overseeing the daily operations within a single TCBY store. They need to monitor sales and ensure that transactions go smoothly.
They need to be comfortable with delegating duties and ensuring that the store is clean at all times. TCBY managers are usually in charge of a single store and are responsible for making sure it runs smoothly. They need to interview, hire, and train new employees and make sure they work at the optimum level. Managers also need to answer queries and complaints from customers and make sure they are satisfied.
This role also involves performing stock checks and ordering new stock when necessary. Managers need to be comfortable leading staff meetings, creating special promotions, and delegating tasks. All TCBY employees are treated to discounts on frozen yogurt and other company products. Learn more. Explore more salaries. Shift Leader in Charlotte, NC. Easy Job that was fun. Cashier in Dripping Springs, TX.
Fun workplace, low stress. Manager in Charlotte, NC. Good Summer Job. Sales Representative in Arkansas. Team Member in Bartlett, TN. Productive and fun workplace. See all reviews. What would you say about your employer? When you get the call for the TCBY interview, you may find yourself feeling nervous, but try to relax. Typically, TCBY interviews are rather informal and last only around 30 minutes.
With this question, the hiring manager wants to see that you will be able to handle difficult customers professionally and that you will try to take ownership of problems before passing them off to a manager. The best answer here is that you would comply with whatever the store policy was regarding coupons and refunds.
If you had to tell the customer no, you would apologize and calmly explain the policy. For example, if a poor memory is your biggest weakness, you might talk about tricks that you choose to remember things or how you keep track of reminders. You could say that you like the positive atmosphere and the idea of working in a place that people go to in order to treat themselves to a special dessert.
Another idea is to talk about the success the company has had, adapting their brand over the years to remain a success while other frozen yogurt chains have come and gone. Within just a year, he began to sell franchises of his successful yogurt store, and the chain had grown to locations by Today, there are more than TCBY locations. The company is now owned by Mrs. Fields, which is best known for their gourmet cookie retail stores. TCBY has gone through many changes over the years to keep up with the times.
The new self-serve store model opened in in Salt Lake City, Utah, causing a sort of renaissance for the company. Today, TCBY heavily markets their Greek yogurt with probiotics to keep up with the health food craze.
The store has locations in South America as well as in Asia. Assistant manager and manager opportunities at TCBY locations are lower in number, but you can find such open positions if you live in a place that has several TCBY locations. Job seekers cannot apply to TCBY online. Therefore, you should visit one of your local TCBY stores and apply in person.
To do this, request the employees a meeting with the manager. We advise you to bring the job application form with you. It will make you look more dedicated to the job. TCBY operates as a franchise. This means that every store is independently owned. Therefore, you need to apply to your local TCBY by visiting the location in person. You should bring a print-out of the TCBY job application form with you as you apply in-store.
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